Terms and Conditions



1                      INTERPRETATION

1.1                   In these Conditions:

‘BUYER’  means the person who accepts  a quotation of the seller for the sale of the goods and whose acceptance is then confirmed by the seller in accordance with these Conditions or whose order for the goods is accepted by the seller

‘GOODS’ means the goods (including any instalment of the goods or any parts for they) which the Seller is to supply in accordance with these Conditions

‘SELLER’ means  THE HEARTBEAT MANUFACTURING COMPANY (REDDITCH) LIMITED (Company Registration No. 1282568) of Arthur Street Lakeside Redditch Worcestershire B98 8JY

‘CONDITIONS’ means the standard terms and conditions of sale set out in this document and (unless the context otherwise requires) includes any special terms and conditions agreed in writing between the Buyer and the Seller or set out on the Quotation order or Acceptance forms issued by the Seller and the Seller or set out on the Quotation Order or Acceptance forms issued by the  Seller

‘CONTRACT’ means the contract for  the purchase and sale of the Goods

‘WRITING’ includes telex, cable, e-mail, facsimile transmission and comparable means of communication.

1.2                   Any reference in these Conditions to any provision of a statute shall be construed as a reference to that        

provision as amended, re-enacted or extended at the relevant time.

1.3                   The headings in these Conditions are for convenience only and shall not affect their interpretation.


2                      Basis of the sale

2.1                   The Seller shall sell and the Buyer shall purchase the Goods in accordance with any written quotation of the Seller

which is accepted by the Buyer and then confirmed in writing by the Seller, or any written order of the Buyer which is accepted by the Seller, subject in either case to these Conditions, which shall govern the Contract to the exclusion of any other terms and conditions subject to which any such quotation is accepted or purported to be accepted, or any such order is made or purported to be made, by the Buyer.  The Contract shall not come into effect until the Seller has confirmed in writing to the Buyer either in response to the Order of the Buyer or in response to the acceptance of the Quotation of the Seller by the Buyer and any Quotation given by the Seller shall not at any time constitute an offer capable of acceptance by the Buyer.

2.2                   No variation to these Conditions shall be binding unless agreed in Writing between the authorised representatives

of the Buyer and the Seller.

2.3                   The Seller’s employees or agent are not authorised to make any representations concerning the goods unless

confirmed by the Seller in Writing.  In entering into the Contract the Buyer acknowledges that it does not rely on any such representations which are not so confirmed.

2.4                   Any advice or recommendation given by the Seller or its employees or agents to the Buyer or its employees or

agents as to the storage, application or use of the goods which is not confirmed in Writing by the Seller is followed or acted upon entirely at the Buyer’s own risk, and accordingly the Seller shall not be liable for any such advice or recommendation which is not so confirmed.

2.5                   Any typographical, clerical or other error or omission in any sales literature, quotation, price list, acceptance of

offer, invoice or other document or information issued by the Seller shall be subject to correction without any liability on the part of the Seller.

  • Credit accounts will be opened only on receipt of favorable references from Bankers and two suppliers, and credit terms maybe withdrawn or altered at any time by The Company without prior notice.


3                      Orders and specifications

3.1                   No order submitted by the Buyer or acceptance of a Quotation shall be deemed to be accepted by the

Seller unless and until confirmed in Writing by the Seller’s authorised representative.

3.2                   The Buyer shall be responsible to the Seller for ensuring the accuracy of the terms of any order

(including any applicable specification) submitted by the Buyer and for giving the Seller any necessary information relating to the Goods within a sufficient time to enable the Seller to perform the Contract in accordance with its terms.

3.3                   The quantity, quality and description of and any specification for the Goods shall be those set out in the

Seller’s quotation (if accepted by the Buyer and confirmed by the Seller) or the Buyer’s order (if accepted by the Seller).

3.4                   If the Goods are to be manufactured or any process is to be applied to the goods by the Seller in accordance with a

specification submitted by the Buyer, the Buyer shall indemnify the Seller against all loss, damages, costs and expenses awarded against or incurred by the Seller in connection with or paid or agreed to be paid by the Seller in settlement of any claim for infringement of any patent, copyright, design, trade mark or other industrial or intellectual property rights of any other person which results from the Seller’s use of the Buyer’s specification.

3.5                   The Seller reserves the right to make any changes in the specification of the goods which are required to conform

with any applicable statutory or EC requirements or, where the goods are to be supplied to the Seller’s specification, which do not materially affect their quality or performance.

3.6                   No order which has been accepted by the Seller may be cancelled by the Buyer except with the agreement in

Writing of the Seller and on terms that the Buyer shall indemnify the Seller in full against all loss (including loss of profit), costs (including the cost of all labour and materials used), damages, charges and expenses incurred by the Seller as a result of cancellation.


4                      Price of the goods

4.1                   The price of the goods shall be the Seller’s quoted price.  All prices quoted are valid for 30 days only or until

earlier acceptance by the Buyer, after which time they may be altered by the Seller without giving notice to the Buyer.

4.2                   The Seller reserves the right, by giving notice to the Buyer at any time before manufacture, to increase the price of

the goods to reflect any increase in the cost to the Seller which is due to any factor beyond the control of the Seller (such as, without limitation, any foreign exchange fluctuation, currency regulation, alteration of duties, significant increase in the costs of labour, materials or other costs of manufacture), any change in delivery dates, quantities or specifications for the Goods which is requested by the Buyer, or any delay caused  by instructions of the Buyer or failure of the Buyer to give the Seller adequate information or instructions.

4.3                   The price is exclusive of any applicable value added tax, which the Buyer shall be additionally liable to pay to the



5                      Terms of  payment

5.1                   Subject to any special terms agreed in Writing between the Buyer and the Seller, the Seller shall be entitled to

invoice the Buyer for the price of the goods on or at any time after delivery of the Goods, unless the Goods are to be collected by the Buyer or the Buyer wrongfully fails to take delivery of the goods, in which event the Seller shall be entitled to invoice the Buyer for the price at any time after the Seller has notified the Buyer that the Goods are ready for collection or (as the case may be) the Seller has tendered delivery of the Goods.

5.2                   The Buyer shall pay the price of the Goods (less any discount to which the Buyer is entitled, but without any

other deduction) 30 days following the Seller’s invoice, unless otherwise specifically provided in the Acceptance of Order or Quotation as confirmed in writing and the Seller shall be entitled to recover the price, not withstanding that delivery may not have taken place and the property in the Goods has not passed to the Buyer.  The time of payment of the price shall be of the essence of the contract.

5.3                   If the Buyer fails to make any payment on the due date then, without prejudice to any other right or remedy

available to the Seller, the Seller shall be entitled to:

5.3.1                cancel the contract or suspend any further deliveries to the Buyer.

5.3.2                appropriate any payment made by the Buyer to such of  the Goods (or the  goods supplied under any other contract

between the Buyer and the Seller) as the Seller may think fit (notwithstanding any purported appropriation  by the Buyer); and

5.3.3                charge the Buyer interest (both before and after any judgment) on the amount  unpaid, at the rate of 8 per center

annum above Midland Bank Plc base rate from time to time, until payment in full is made (a part of a month being treated as a full month for the  purpose of calculating interest).

5.3.4      In the event of the issue of legal proceedings for the recovery of any outstanding amount, a collection charge of £50.00 is payable by the customer and will be added to the debt outstanding in any such proceedings.


6                      Delivery

6.1                   Delivery of the Goods shall be made as specifically provided but if no provision is made then by the Buyer

collecting the Goods at the Seller’s premises at any time after the Seller has notified the Buyer that the Goods are ready for collection.

6.2                   Any dates quoted for delivery of the Goods are approximate only and the Seller shall not be liable for

any delay in delivery of the goods however caused.  Time for delivery shall not be of the essence of the contract unless previously agreed by the seller in writing.  The goods may be delivered by the Seller in advance of the quoted delivery date upon giving reasonable notice to the Buyer.

6.3                   Where delivery of the goods is to be made by the Seller in bulk, the Seller reserves the right to deliver

up to ten per cent more or ten per cent less than the quantity ordered subject to adjustment  of price pro rata.

6.4                   Where the goods are to be delivered in instalments, each delivery shall constitute a separate contract and failure

by the Seller to deliver any one or more of the instalments in accordance with these Conditions or any claim by the Buyer in respect of any one or more instalments shall not entitle the Buyer to treat the Contract as a whole as repudiated. 

6.5                   If the Seller fails to deliver the Goods (or any instalment) for any reason other than any cause beyond the   Seller’s reasonable control or the Buyer’s fault, and the Seller is accordingly liable to the Buyer, the Seller’s

liability shall be limited to the excess (if any) of the cost to the Buyer (in the cheapest available market) of similar goods to replace those not delivered over the price of the Goods.


6.6                   If the Buyer fails to take delivery of the Goods or fails to give the Seller adequate delivery instructions at

the time stated for delivery (otherwise than by reason of any cause beyond the Buyer’s reasonable control or by reason of the Seller’s fault) then, without prejudice to any other right, or remedy available to the Seller, the Seller may:

6.6.1                store the Goods until actual delivery and charge the Buyer for the reasonable costs (including 

insurance) of storage; or

6.6.2                sell the Goods at the best price readily obtainable and (after deducting all reasonable storage and

selling expenses) charge the Buyer for any shortfall below the price under the Contract.


7                      Risk and property

7.1                   Risk of damage to or loss of the Goods shall pass to the Buyer:

7.1.1                in the case of Goods to be delivered at the Seller’s premises, at the time when the Seller notifies the Buyer that the

Goods are available for collection; or

7.1.2                in the case of Goods to be delivered at the Seller’s premises, at the time of delivery or, if the Buyer

wrongfully fails to take delivery of the Goods, the time when the  Seller has tendered delivery of the Goods.

7.2                   Notwithstanding delivery and the passing of risk in the Goods, or any other provision of these Conditions, the

property in the goods shall not pass to the Buyer until the Seller has received in cash or cleared funds payment in full of the price of the Goods and all other goods agreed to be sold by the Seller to the Buyer for which payment is then due.


7.3                   Until such time as the property in the Goods passes to the Buyer, the buyer shall hold the Goods as the

Seller’s fiduciary agent and bailee, and shall keep the goods separate from those of the Buyer and third parties and properly stored, protected and insured and identified as the Seller’s property, but the Buyer shall be entitled to resell or use the Goods in the ordinary course of its business.

7.4                   Until such time as the property in the goods passes to the Buyer (and provided the Goods are still in

existence and have not been resold), the Seller shall be entitled at any time to require the Buyer to deliver up the Goods to the Seller and, if the Buyer fails to do so forthwith, to enter upon any premises of the Buyer or any third party where the Goods are stored and repossess the Goods.

7.5                   The Buyer shall not be entitled to pledge or in any way charge by way of security for any indebtedness

and of the Goods which remain the property of the Seller, but if the Buyer does so allmoneys owing by the buyer to the Seller shall (without prejudice to any other right or remedy of  the Seller) forthwith become due and payable.


8                      Warranties and liability

8.1                   Subject as expressly provided in these Conditions, and except where the goods are sold to a person dealing as a

consumer (within the meaning of the Unfair contract Terms Act 1977), all warranties, conditions or other terms implied by statute or common law are excluded to the fullest extent permitted by law.

8.2                   Where the Goods are sold under a consumer transaction (as defined by the Consumer Transactions(Restrictions on

Statements) Order 1976) the statutory rights of the Buyer are not affected by these Conditions.

8.3                   Any claim by the Buyer which is based on any defect in the quality or condition of the Goods or their failure to

correspond with specification shall (whether or not delivery is refused by the Buyer) be  notified to the Seller within 48 hours from the date of delivery or (where the defect or failure was not apparent on reasonable inspection) within a reasonable time after discovery of the defect or failure.  If delivery is not refused, and the Buyer does not notify the Seller accordingly, the Buyer shall not be entitled to reject the Goods and the Seller shall have no liability for such defect or failure, and the Buyer shall be bound to pay the price as if the Goods had been delivered in accordance with the Contract.

8.4                   Where any valid claim in respect of any of the goods which is based on any defects in the quality or

condition of the Goods, or their failure to meet specification is notified to the Seller in accordance with these Conditions, the Seller shall be entitled to replace the Goods (or the part in question) free of charge or, at the Seller’s sole discretion , refund to the Buyer the price of the goods (or a proportionate part of the price), but the Seller shall have no farther liability to the Buyer.

8.5                   Except in respect of death or personal injury caused by the Seller’s negligence, the Seller shall not be liable to the

Buyer by reason of any representation (unless fraudulent), or any implied warranty, condition or other term, or any duty at common law, or under the express terms of the contract, for any indirect, special or consequential loss or damage (whether caused by the negligence of the Seller, its employees or agents or otherwise) which arise out of or in connection with the supply of the Goods or their use or resale by the Buyer, and the entire liability of the Seller under or in connection with the contract shall not exceed the price of the goods, except as expressly provided in these Conditions.

8.6                   The Seller shall not be liable to the Buyer or be deemed to be in breach of the Contract by reason of

any delay in performing, or any failure to perform, any of the Seller’s obligations in relation to the Goods, if the delay or failure was due to any cause beyond the Seller’s reasonable control.  Without prejudice to the generality of the foregoing, the following shall be regarded as causes beyond the Seller’s reasonable control.

8.6.1                Act of God, explosion, flood, tempest, fire or accident;

8.6.2                war or threat of war, sabotage, insurrection, civil disturbance or requisition;

8.6.3                acts, restrictions, regulations, bye-laws, prohibitions or measures of any kind on the part of any governmental,

parliamentary or local authority;

8.6.4                import or export regulations or embargoes;

8.6.5                strikes, lock-outs or other industrial actions or trade disputes (whether involving employees of the  Seller or of a

third party);

8.6.6                difficulties in obtaining raw materials, labour, fuel, parts or machinery;

8.6.7                power failure or breakdown in machinery;


9                      Insolvency of  buyer

9.1                   This clause applies if:

9.1.1                the  Buyer makes any voluntary arrangement with its creditors of (being an individual or firm) becomes

bankrupt or (being a company) becomes subject to an administration order or goes into liquidation (otherwise than for the purposes of amalgamation or reconstruction); or

9.1.2                an encumbrancer takes possession, or a receiver is appointed, of any of the propertyor assets of the Buyer; or

9.1.3                the Buyer ceases, or threatens to cease, to carry on business; or

9.1.4                the  Seller reasonably apprehends that any of the events mentioned above is about to occur in relation

to the Buyer and notifies the Buyer accordingly.


10                    Export terms

10.1                 In these Conditions ‘Incoterms’ means the international rules for the interpretation of

trade terms of the International chamber of commerce as in force at the date when the contract is made.  Unless the context otherwise requires, any term or expression which is defined in or given a particular meaning by the provisions of Incoterms shall have the same meaning in these Conditions, but if there is any conflict between the provisions of Incoterms and these Conditions, the latter shall prevail.

10.2                 Where the Goods are supplied for export from the United Kingdom, the provisions of this clause 10 shall (subject

to any special terms agreed  in writing between the Buyer and the Seller) apply notwithstanding any other provision of these Conditions.

10.3                 The Buyer shall be responsible for complying with any legislation or regulations governing the

importation of the Goods into the country of destination and for the payment of any duties on them.

10.4                 Where the Goods shall be delivered to the air or sea port of shipment the Seller shall be under no obligation to

give notice under section 32(3) of the Sale of Goods Act 1979.

10.5                 Payment shall be made as specifically proved in the Acceptance of  Order or Quotation as confirmed in writing.


11                    General

11.1                 Any notice require or permitted to be given by either party to the other under these Conditions shall be in Writing

address to that other party at its registered office or principal place of business or such other address as may at the relevant time have been notified pursuant to this provision to the party giving the notice.

11.2                 No waiver by the Seller of any breach of the contract by the Buyer shall be considered as a waiver of any

subsequent breach of the same or any other provision.

11.3                 If any provision of these Conditions is held by any competent authority to be invalid or unenforceable in whole or

in part the validity of the other provisions of these Conditions and the remainder of the provision in question shall not be affected.

11.4                 The Contract shall be governed by the laws of England, and the Buyer agrees to submit to then on-exclusive jurisdiction of the English Courts.

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