Privacy Policy

Heartbeat knows that you care how information about you is used and shared and we appreciate your trust in us to do that carefully and sensibly. This notice describes the privacy policy of By visiting Heartbeat you are accepting and consenting to the practices described in this Privacy Notice. Protecting your privacy is very important to us.


Any data collected is done so in accordance with the Data Protection Act 1998.

We will only use the data collected about you lawfully and according to the Which? Web Trader Code of Practice. We gather only the minimum amount of data required to process your order and to enable us to provide the very best service to you.

We will collect and store the following information only: your name, business name, address, email address, telephone number and fax number.

We will never collect sensitive information about you without your explicit consent.

You can contact us by email ( to check the information that we hold about you. We will provide this information immediately and we will delete anything that you are not satisfied with.


Payment Details:

Our chosen provider is Global Payments as recommended by our bankers HSBC. We use Global Payments to process your credit card and debit card transactions. No card information is held on our site. All payment is handled and processed by Global Payments. Please contact us if you require any more information.



Our website uses cookies, as almost all websites do, to help provide you with the best experience we can. Cookies are small text files that are placed on your computer or mobile phone when you browse websites. We may use this technology to track the patterns of behaviour of visitors to our site. We do this to improve your customer experience and to allow us to continuously improve our website for you.

You can usually modify your browser to prevent this happening. The information collected in this way can be used to identify you unless you modify your browser settings. The cookie will store information relating to purchase information and account information only. Heartbeat will not use this information for any other purpose and will never pass any of your details onto a third-party company.